Poly CCX 400 Business Media Desk Phone with Power Supply (Open SIP)

Overview

The Poly 84C14AA#ABA is a business media desk phone designed for modern SIP-based communication environments. Featuring a 5-inch color touchscreen, it provides quick and intuitive access to contacts, call controls, and settings, helping users manage calls efficiently throughout a busy workday. With support for up to 24 SIP lines, this phone is well suited for roles that handle high call volumes such as customer support, sales, and executive assistance.

Audio clarity is a priority, with Poly HD Voice delivering rich, wideband sound, while Acoustic Fence and Acoustic Clarity technologies minimize background noise and echo. Dual Gigabit Ethernet ports ensure fast data and voice transmission and support Power over Ethernet (PoE), with an included power adapter for locations without PoE availability.

Key features

• 5-inch color LCD touchscreen that simplifies call navigation and settings management
• Poly HD Voice technology for clear and natural speech reproduction
• Acoustic Fence technology reduces surrounding noise to keep conversations focused
• Supports up to 24 SIP lines to handle multiple simultaneous calls in busy environments
• Dual Gigabit Ethernet ports provide fast network connectivity and support power passthrough
• USB-A port compatible with wired or wireless headset adapters and storage devices
• Electronic hook switch compatibility allows wireless headset control without leaving your seat
• Optional wall-mount kit available to save desk space and position the phone conveniently
• Includes external power adapter for use in setups without Power over Ethernet

Key specs

• Display: 5-inch color LCD touchscreen
• Audio: Poly HD Voice with Acoustic Fence and Acoustic Clarity technologies
• SIP lines: Supports up to 24 simultaneous lines
• Network: Dual Gigabit Ethernet ports with PoE passthrough support
• Connectivity: USB-A port for headsets and storage peripherals
• Power: External power adapter included for non-PoE environments

Connectivity and compatibility

This phone integrates seamlessly into SIP-based VoIP networks, making it a strong choice for businesses using open SIP protocols. The dual Gigabit Ethernet ports allow for both voice and data traffic, supporting efficient network management and power delivery through PoE when available. The USB-A port expands compatibility with a range of wired and wireless headsets, enhancing user comfort and flexibility.

Ideal uses and environments

The Poly 84C14AA#ABA fits well in shared offices, reception areas, and home workspaces where clear communication and efficient call handling are essential. Its ability to manage up to 24 SIP lines makes it suitable for busy call centers, sales teams, and executive assistants who require reliable, high-quality voice communication. The optional wall-mount kit also makes it practical for environments with limited desk space.